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Terms & Conditions

These terms and conditions explain the rules for using Fafabet9 Casino. Please read them carefully before creating an account, depositing funds or playing any available games. By accessing or using the website, you confirm that you understand and accept these terms, together with any additional rules displayed on relevant pages.

Fafabet9 Casino operates under a licence issued by Gaming Curaçao in the jurisdiction of Curaçao, providing regulatory oversight for its gaming operations.

1. About these terms

These terms form a legal agreement between you and the operator of Fafabet9 Casino. They apply to your use of the website, your account and any gambling or related services made available through the website. Additional rules may apply to particular games, promotions, competitions, payment methods or other services. Where additional terms apply, they will be made available to you before or during the relevant activity and should be read together with these terms.

You should only use Fafabet9 Casino if online gambling is lawful for you in the place where you are located. You are responsible for checking and complying with all laws that apply to you. Access to the website does not mean that the services are suitable or legally available in every location. We may restrict access to the website or services where required by law, regulation, technology or operational considerations.

Acceptance and changes

By registering an account, logging in, depositing money, placing a wager or otherwise using the website, you accept these terms. If you do not agree, you must stop using the website and should not create or use an account. We may update these terms from time to time. Updated terms will apply from the date they are published or otherwise notified, unless a different effective date is stated. You should review this page regularly. Continued use after an update generally indicates acceptance of the revised terms.

Eligibility

You must meet the minimum legal age and all other eligibility requirements that apply in your location. You must provide accurate information when registering and must keep that information current. We may require evidence of age, identity, address, payment ownership or other details before allowing access to some or all services. An account must be used only by the person to whom it is registered.

2. Accounts, verification and funds

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity results from a failure by us to take reasonable care. Do not share your password, allow another person to use your account or access the website on behalf of someone else. Tell us promptly if you believe your account has been accessed without permission, your details are no longer secure or information connected with your account is incorrect.

Only one account should be maintained for each player unless we have expressly agreed otherwise. We may refuse duplicate accounts, combine accounts where appropriate or close accounts that appear to have been created in breach of these terms. We may also suspend an account while checks are completed. Where an account is suspended or closed, you must not create another account or attempt to use the services through another person's account.

Identity and compliance checks

We may carry out identity, age, location, payment, fraud, security and responsible gambling checks. You agree to provide information and documents that are reasonably requested for these purposes. Information supplied must be complete, accurate and current. If you do not provide requested information, or if information cannot be verified, access to your account may be limited, suspended or closed in accordance with applicable requirements.

Deposits and withdrawals

You may only use a payment method that belongs to you or that you are authorised to use. Deposits must be made for genuine entertainment and gambling purposes, not to support unlawful activity or to transfer funds to another person. Payment transactions may be subject to checks, processing rules, third-party terms and applicable legal requirements. We do not guarantee that every payment method will remain available at all times.

Withdrawal requests may be reviewed before being processed. We may ask you to complete verification or use an appropriate payment method before releasing funds. Any amount credited in error, obtained through fraud or connected with a breach of these terms may be withheld or recovered. You should check the available account information and transaction records and contact support through the website if you identify an error.

You remain responsible for any taxes, duties or reporting obligations that may apply to you. We may be required to withhold, report or restrict transactions under applicable law. Nothing on the website is financial, legal or tax advice.

3. Games, promotions and acceptable use

Games are provided for entertainment. The result of a game is determined by the relevant game rules and, where applicable, approved random or technical systems. You should read the rules, stake information and any displayed conditions before playing. If a game is interrupted by a technical issue, we may review the relevant records and take reasonable steps to correct the position in accordance with the applicable game rules and legal requirements.

Promotions and offers

Any promotion, bonus, reward or offer is subject to its own terms. These may include eligibility requirements, participation steps, expiry dates, wagering conditions, game restrictions, maximum values, withdrawal conditions and limits on how an offer can be used. Promotional terms will apply if they conflict with general promotional wording. You should read those terms before participating. We may amend, withdraw or refuse an offer where permitted, including where misuse, error or ineligibility is identified.

Prohibited conduct

  • Using the website if you are under the applicable legal age or are otherwise ineligible.
  • Providing false, incomplete or misleading information.
  • Using another person's account, payment method or identity.
  • Attempting to bypass location, identity, security or responsible gambling controls.
  • Using software, devices, scripts, automated systems or other tools to interfere with the website or games.
  • Engaging in fraud, collusion, money laundering, chargeback abuse or other unlawful activity.
  • Manipulating promotions, exploiting an error or taking unfair advantage of a technical fault.
  • Uploading or transmitting material that is unlawful, harmful, threatening, abusive, discriminatory or designed to disrupt the website.
  • Trying to gain unauthorised access to accounts, systems, data or networks connected with the website.

If we reasonably believe that prohibited conduct has occurred, we may investigate, suspend or close an account, cancel affected activity, restrict transactions or take other action permitted by law. We may retain relevant records and report conduct to appropriate parties where required or considered necessary.

4. Availability, liability and account closure

We aim to keep the website available and accurate, but uninterrupted access cannot be guaranteed. The website, games and related content may be changed, suspended or withdrawn without notice where reasonably necessary for maintenance, security, legal compliance, supplier requirements or other operational reasons. We are not responsible for problems caused by your equipment, internet connection, telecommunications provider, payment provider or other service outside our reasonable control.

Information on the website is provided for general information and may contain errors, omissions or delays. To the extent permitted by law, we do not guarantee that the website will always be free from faults, viruses or other harmful components, or that content will be complete and current. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Suspension and closure

You may stop using the website and request account closure at any time. We may suspend or close an account where required by law, where verification cannot be completed, where there is a security or responsible gambling concern, where the account is inactive or where these terms may have been breached. Closure does not remove obligations that arose before closure. Subject to applicable law and any valid review, eligible funds may be dealt with through the available account process.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. Set a budget before you play, only gamble with money you can afford to lose and avoid playing when affected by alcohol, stress or other circumstances that may impair your judgement. Take regular breaks and keep track of the time and money you spend. If gambling is no longer enjoyable or feels difficult to control, stop playing and use the responsible gambling tools and support information available through the website.

You can contact the website's support service through the available contact or help channels to ask about account restrictions, breaks, self-exclusion or other safer gambling measures. We may apply restrictions or take other steps where required by law or where we identify a potential risk. Responsible gambling measures are not a substitute for professional advice, and you should seek help from an appropriately qualified support service if you are concerned about your gambling.

General provisions

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. You may not transfer your account or rights under these terms without our prior approval. We may transfer or assign our rights and obligations where permitted by law.

These terms are intended to operate consistently with applicable Australian law and any mandatory consumer protections that apply to you. Disputes should first be raised through the available website support channels so they can be reviewed. This page should be read with the privacy information, responsible gambling information, game rules and any promotion-specific terms published on Fafabet9 Casino.